Position Title: BARISTA

Internal Close Date: 09/12/2017
Requisition Number: 13934120
Position Code: 962
Department: Espresso Cafes
FTE Status: 1
Position Type: BUDGETED
Shift: Days
Salary Range: Market competitive, based on experience

Position Summary:
Responsible for the delivery of customer service within assigned retail unit. Operate Espresso machine. Operate cash register. Manage cash drawer, balance cash drawer, prepare cash register reconciliation reports. Make cash deposits. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Accountability:
  • CUSTOMER SERVICE - Ensure that each customer receives outstanding Customer Service by providing a customer friendly environment which includes greeting and acknowledging every customer , maintaining outstanding standards, solid product knowledge and all other components of customer service

  • BARISTA - Operate Espresso machine with skill and efficiency as assigned

  • MERCHANDISE - Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure that stock levels and displays are in accordance with established standards

  • LOSS PREVENTION - Adhere to departmental policies, procedures and practices including signing, pricing, and loss prevention

  • SALES - Perform accurate and efficient sales transactions and maintain proper cash accountabilities at POS registers. Handle cash and make change as required

  • CUSTOMER SERVICE - Communicate customer requests to management

  • CUSTOMER SERVICE - Provide assistance with line monitoring, merchandise sacking, floor security, and/or related floor duties

  • CUSTOMER SERVICE - Answer telephones and handle routine customer telephone inquiries

  • REPORTS - Prepare routine daily reports such as sales, inventory logs, orders, credit card receipts, and/or bank deposits

  • CASH - Operate cash register; prepare cash register reconciliation and miscellaneous routine reports

  • DISPLAYS - May create displays

  • OPEN/CLOSE - Open and close retail unit as assigned

  • EQUIPMENT AND SUPPLIES - Assist with care and maintenance of department equipment and supplies

  • TRAINING - Assist in training of volunteer staff

  • COORDINATION - Coordinate work activities with co-workers to improve job efficiency

  • MAINTENANCE - Maintain department facilities and equipment in a condition to promote efficiency, health, comfort and safety of patients and staff

  • Education Requirements:
  • High School Diploma or GED equivalent

  • Experience Requirements:
  • No minimum experience required

  • Experience Requirements - Preferred:
  • Espresso CafĂ© position: Barista experience

  • Retail experience

  • Physical Demands Requirements:
  • Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

  • Working Conditions Requirements:
  • No or min hazard, physical risk, office environment