Our nationally certified Communication Specialists are on hand around the clock, receiving calls and coordinating Lifeguard flight activities. The CS’s are licensed paramedics, who are familiar with all New Mexico hospitals and medical centers. Our 1-855 number allows healthcare professionals to arrange transport of a patient from any sending facility to any receiving facility.
If needing to coordinate a transfer specifically to the University of New Mexico Hospital, calling the PALS Line (1-888-866-7257) will put you in contact with receiving doctors as well as assisting with arranging for patient transport.
Consisting of experienced pilots and highly-trained flight nurses and paramedics, Lifeguard crews are capable of providing quality critical care in all phases of transport. Utilizing medical radios and satellite phones, crews maintain close communication with a Communications Specialist and a medical control emergency physician before and during a flight. At times, Lifeguard does provide an emergency physician to accompany a crew when a patient's condition warrants such care. Finally, Lifeguard crews are complemented by the full support services of the University of New Mexico Hospitals.