The Interpreter Language Services Program (ILS) at University Hospitals provides professional language Interpreters to limited-English-proficient and hearing-impaired patients.  ILS Translators must do translation of any documents for the University Hospitals and the UNM Health Sciences Center.

On-site Interpreters facilitate communication between providers and patients, family and visitors.  Interpreters are available for clinic visits to interpret and translate consents, assist in family and health medical team conferences, patient education, and any other special requests.

Our Interpreters and Translators have met the qualified rating for both written and oral American Council of the Teaching of Foreign Languages test.  All Interpreters have successfully completed a professional training program for Medical Interpreters.   Our goal is to provide quality service by decreasing barriers to health care for limited-English-proficient and hearing-impaired patients who receive their care at University Hospitals.

• An Interpreter may be scheduled from 24 hours to several months in advance by calling (505) 272-5399.
• If possible, Interpreter requests should be made when the appointment is scheduled.   All requests are prioritized by need.
• Telephonic interpreters are used when an on-site interpreter is not available, after hours, or for languages staff interpreters do no speak.

• Send the document via email to Sam Almanza
• Please indicate when the document needs to be completed by.
• The ILS Program Secretary will contact you.
• If the document cannot be sent electronically, please call the Interpreter Language Services Program at 272-5399.  We will request that you bring the document to our office, so the document can be scanned and have it translated.