The patient has the right to access of care regardless of race, creed, sex,
national origin or ability to pay.
The patient has the right to considerate and respectful care.
The patient has the right to privacy.
The patient or legal guardian has the right to know the name and
professional status of the individuals providing service.
The patient or legal guardian for treatment decisions has the right to obtain
from the physician complete information concerning the patient's care.
The patient or legal guardian has the right to review the records pertaining
to her/his medical care and to have the information explained or interpreted, as
necessary, except when restricted by law.
Except in emergencies, the patient or the patient's legal guardian for
treatment decisions has the right to information necessary to give consent prior to
treatment.
The patient or legal guardian has the right to refuse treatment to the extent
permitted by law.
The patient has the right to formulate advance directives and to have hospital
staff and practitioners, who provide care in the hospital, comply with these
directives.
The patient or legal guardian shall be informed of medical experimentation
affecting the patient's care and may choose not to participate.
The patient has the right to reasonable continuity of care.
The patient or legal guardian has the right to know what hospital rules apply
to the patient's conduct.
The patient or legal guardian has the right to a review and resolution of
questions and concerns.
The patient or legal guardian has the right to an explanation of the patient's bill.
The patient has the right to be free from restraints of any form that are not
medically necessary or are used as a means of coercion, discipline, convenience or
retaliation by the staff. Restraints will only be used if needed to improve the patient's
well being and less restrictive interventions have been determined to be ineffective.
All patients have the right to have restraints used only in accordance with the
order of a physician or other licensed independent practitioner permitted by the State
and hospital to order restraint and the order must never be written as "standing" or
"as needed."
The patient has the right to be informed of available resources for resolving disputes,
grievances and conflicts, such as ethics committees, patient advocates or other mechanisms
available in the institution.
The patient has the right to expect that all communications and records pertaining to
her/his care will be treated as confidential by the hospital, except in cases such as
suspected abuse and public health hazards when reporting is permitted or required by law.
The patient has the right to have a family member or representative of his or her choice
and his or her own physician notified promptly of his or her admission to the hospital.
The patient has the right to receive care in a safe setting.
The patient has the right to be free from all forms of abuse or harassment.
The patient has the right to access information contained in his or her clinical records
within a reasonable time frame. The hospital must not frustrate the legitimate efforts of
individuals to gain access to their own medical records and must actively seek to meet these
requests as quickly as its record keeping system permits.
The patient or his or her representative (as allowed under State law) has the right to
make informed decisions regarding his or her care. The patient's rights include being
informed of his or her health status, being involved in care planning and treatment, and
being able to request or refuse treatment. This right must not be construed as a
mechanism to demand the provision of treatment or services deemed medically unnecessary
or inappropriate.
A hospital must inform each patient, or when appropriate, the patient's representative
(as allowed under State law), of the patient's rights, in advance of furnishing or
discontinuing patient care whenever possible.
The patient has the right to expect that, within its capacity and policies, a hospital
will make reasonable response to the request of a patient for appropriate and medically
indicated care and services. The hospital must provide evaluation, service, and/or
referral as indicated by the urgency of the case. When medically appropriate and
legally permissible, or when a patient has so requested, a patient may be transferred to
another facility. The institution to which the patient is to be transferred must first
have accepted the patient for transfer. The patient must also have the benefit of
complete information and explanation concerning the need for, risks, benefits, and
alternatives to such a transfer.
The patient has the right to ask and be informed of the existence of business
relationships among the hospital, educational institutions, other health care providers
or payers that may influence the patient's treatment and care.
The patient has the right to expect reasonable continuity of care, when appropriate,
and to be informed by physicians and other caregivers of available and realistic patient
care options, when hospital care is no longer appropriate.
